Part-Time Customer Service, Sales, and Operations Assistant
Posted by UltrAspire on 04/03/2024
Job Basics
Industry Sector: Action, Fitness, Lifestyle, Outdoor
Job Categories: Account Executive/Rep, Customer Service, Operations, Sales - Company Rep & Support
Company Type: Accessories, Apparel/SoftGoods
State: UT
City: Saint George
Country: United States
Required Experience: 0 - 1 year
Job Type: Part Time
Salary: $30-$35,000 year
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Job Title: Part-Time Customer Service, Sales, and Operations Assistant
Company: UltrAspire
Location: St. George or Washington County, Utah (In-person)
About UltrAspire:
UltrAspire is a leading hydration accessories & lighting gear company dedicated to providing innovative, high-performance products for ultramarathoners and outdoor enthusiasts. Our mission is to inspire adventure and empower individuals to explore the outdoors with confidence and comfort. We pride ourselves on our commitment to quality, innovation, and customer satisfaction that is dedicated to creating gear that is Inspired by Athletes.
Position Overview:
We are seeking a motivated and versatile individual to join our team as a Part-Time Customer Service, Sales, and Operations Assistant. Based in St. George or Washington County, Utah, this role will provide hands-on support across multiple areas of our business, including customer service, sales assistance, and operations. This position offers the opportunity to be part of a dynamic and rapidly expanding company with potential for full-time career growth and advancement.
Responsibilities:
Customer Service:
Provide exceptional online customer service to our current and new customers, assisting customers with product inquiries, purchases, returns, and warranty issues.
Ensure a positive and personalized experience for every customer, offering product recommendations and guidance based on their needs and preferences.
Handle customer inquiries and concerns promptly and professionally, striving to exceed customer expectations at every opportunity.
Sales Assistance:
Assist customers with product selection and purchases, support sales in pulling reports as needed.
Collaborate with team members in a supportive position to achieve overall business and brand goals.
Operations Assistance:
Assist with inventory management tasks such as inspecting and quality control to ensure product is cleared to go onto shelves.
Coordinate with the warehouse and shipping teams to ensure efficient order fulfillment and delivery processes.
Support other operational tasks and projects as needed to optimize business operations and enhance the customer experience.
Qualifications:
Previous experience in customer service preferred.
Excellent communication and interpersonal skills, with a friendly and outgoing demeanor.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Basic computer skills, including experience with point-of-sale systems and Microsoft Office applications.
Passion for the outdoors and outdoor activities, with a genuine interest in our products and industry.
Proactive, self-motivated, and eager to learn, with a positive attitude and willingness to take on new challenges.
Ability to work effectively both independently and as part of a team in a fast-paced retail environment.
Benefits:
Competitive hourly wage commensurate with experience.
Flexible part-time schedule with the potential for additional hours as needed.
Employee discounts on UltrAspire products and outdoor gear.
Opportunities for training, professional development, and advancement within the company.
A supportive and inclusive work environment with a passionate team of outdoor enthusiasts.
If you're ready to embark on an exciting adventure with UltrAspire and play a key role in our business operations, we'd love to hear from you! Join us in our mission to inspire adventure and empower individuals to explore the great outdoors with confidence and comfort. Apply today and become part of our growing team. Contact Bryce Thatcher: bryce@ultraspire.com
About UltrAspire
UltrAspire is a leading hydration accessories & lighting gear company dedicated to providing innovative, high-performance products for ultramarathoners and outdoor enthusiasts. Our mission is to inspire adventure and empower individuals to explore the outdoors with confidence and comfort. We pride ourselves on our commitment to quality, innovation, and customer satisfaction that is dedicated to creating gear that is Inspired by Athletes.