The Fitness Industry Jobs Marketplace

Mountain Guiding Office Operations Manager


Posted by Pro Guiding Service on 02/10/2020

Job Basics

Industry Sector: Outdoor

Job Categories: Management

Company Type: Recreation

State: WA

City: North Bend,

Country: United States

Required Experience: 1 - 3 years

Contact Name: Martin Volken

Contact Phone: 4254664783

Job Type: Full Time

Salary: $41-45,000/year

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles

Job Description & Requirements

Office Operations Manager. 


Pro Guiding Service is an international mountain guiding business located in North Bend, WA, that offers ski touring, alpine and rock climbing trips and courses, both domestically and internationally.

We are seeking an energetic person to manage the office in a strong growth environment. The job can be handled by two part time people or one full time person. Major job responsibilities include managing clients through our booking system, creating and executing marketing plans, creating guiding schedules and handle some of the trip logistics. This is an all-encompassing job and you will have the opportunity to have an impact right away. 

You will answer to and work closely with the owners of the business. Our office is located inside our well-known retail store Pro Ski and Mountain Service in a fun mountain shop atmosphere. You will also be in the same building as the Northwest Avalanche Center and Loge Camps. Having all these businesses located under one roof has created a very fun "Mountain Culture" atmosphere. 

Pro Guiding Service is a highly respected guiding business in the Pacific Northwest and a leader in all things ski touring and avalanche education. 


Ability to provide professional, responsive customer service with positive delivery.

Ability to sell trips and courses in an authentic and honest manner. 

Familiarity with google docs, excel, and social media. 

Ability to work independently AND with a team.

Excellent writing and spelling skills with ability to write professional and friendly emails.

Great customer service skills and attention to detail

Ability to create monthly newsletter via constant contact

Ability to organize small events for the Guiding Service and Retail store

Ability to work on back page of our website and update trip / course content


Prior experience in the outdoor industry and/or active participant in mountain sports or activities 

Pay depending on experience. 


=       competitive pay for industry,

=       vacation and sick days,

=       medical benefits

=       access to free courses and trips

=       huge discount on outdoor gear.

About Pro Guiding Service

Pro Guiding Service is a mountain guiding service who offers ski touring, rock climbing and alpine climbing trips and courses both domestically and internationally. 
We are especially known for our avalanche education and ski touring courses as well as our international ski trips, even though we offer the full range of alpine and rock climbing courses and trips as well. 
We are a family owned operation located in North Bend, WA at the base of the North Central Cascades with immediate access to outdoor recreation. 
Pro Guiding Service enjoys are great reputation in the industry and will be celebrating its 20 year anniversary in 2019.
We are proud to say that Pro Guiding Service's guides have furthered their careers by pioneering many routes and becoming AMGA instructors, board members, president,  and multi book authors while remaining loyal to the Pro Guiding Service family.