Retail Outfitter
Posted by Zion Guru on 12/26/2020
Job Basics
Industry Sector: Action, Outdoor
Job Categories: Customer Service, Outdoor Education, Outfitter- Adventure Travel Staff, Retail - Management- Staff, Retail - Sales
Company Type: TravelandTourism
State: UT
City: Springdale
Country: United States
Required Experience: 1 - 3 years
Contact Name: Kody Smith
Contact Phone: 435-632-0514
Business Phone: 435-632-0432
Job Type: Full Time
Salary: $14 to $18/hour
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 50+ miles
Job Description & Requirements
Compensation: $12/hour training pay for first pay period or longer if necessary followed by $14/hour paid bi-weekly With advanced pay up $18.00/hour based on performance.
Schedule: As an Outfitter your scheduled shifts may vary from mornings or evenings based upon need however we will try to maintain a consistent schedulefrom week to week. Most outfitters work in our retails store location 5 shifts per week averaging 7-8 hours per shift. Shifts adjust seasonally, but in season, range from 7am to 2pm, then 2pm to 8:30pm.
Vacation and Time Off: Time off is flexible but does require at least a two week notice and the Outfitter is required to get their own shifts covered by their fellow outfitter. No vacation time may be taken during Zion visitation holidays: Presidents Weekend, annual Spring Break periods, Easter weeks, Memorial Day weekend, Labor Day weekend, Utah UEA week, Columbus Day weekend, Thanksgiving, and Christmas/New Years Week.
We encourage planning your schedule as far in advance as possible, with a minimum of 30 days advance for any vacation time which would put you 5 days away in a row (including normal time off, EG extending a three day weekend into a 5 day weekend).
Roles and Responsibilities: The Zion Guru Outfitter needs to be very efficient, practical and consistent, yet the essence of the Guru Outfitter is to elevate not only the customer and visitor experience to Zion, it is also to elevate co-workers, and support the vision of Zion Guru.
The below tasks are outlined for reference and are not the comprehensive list which you will develop. This list is not exclusive to your position and tasks and duties may be shared or delegated to other staff members who may have greater expertise or time to complete.
Outfitter Tasks
1. Help maintain the outfitting facility
2. Keep retail items stocked
3. Keep store Cleaned
4. Be a liason for the customer to positively affect their experience in Zion
4. Manage, reply to emails and calls for events and special needs
5. Keep all reservations in check
6. Help with special assignments
7. Occasional driving of trailhead shuttles (if permitted)
8. Work with guides to coordinate trip scheduling
9. Manage Vehicle Cleanliness
10. Occasional assisting with trips when trained
Organizational Obligations
1. Forward the Mission of Zion Guru
2. Operate at the highest level of integrity and honesty
3. Promote an open and honest atmosphere amongst staff and clients
4. Become an ambassador for Zion National Park
5. Approach sales as education with the intent of helping visitors become competent, excited hikers.
