Retail Rockstar
Posted by Becker Supply Co. on 04/12/2021
Job Basics
Industry Sector: Lifestyle
Job Categories: Retail - Sales
Company Type: Apparel/SoftGoods
State: IN
City: Indianapolis
Country: United States
Required Experience: 0 - 1 year
Contact Name: Leena P Becker
Contact Phone: 3177192044
Job Type: Part Time
Salary: $10/hr
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
A Retail Rockstar is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Individual responsibilities as a Retail Rockstar may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
A Retail Rockstar must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.
On top of all the traditional requirements of a retail associate we would like a like minded applicant that has a passion for the outdoors, environmentally friendly products as well as great design.
Requirements:
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English language
- Knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- Ability to read, write and effectively communicate with customers, peers and management
- Telephone etiquette
- Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
- Customer service focus
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.
- High school diploma or equivalent required
- Working toward a design, marketing or fashion focused degree would be a plus
- Interest in the environment and adventure
Retail Rockstar skills & proficiencies:
- Customer Service
- Organization
- Sales
- Merchandising
- Product Knowledge
- Merchandising
- Basic Math
- Dependability
- Attention to Detail
- Time Management
- Team Player
- Written and Verbal Communication
- Interpersonal Skills
- Problem Solving
