Bike Fitter
Posted by Playtri on 05/09/2021
Job Basics
Industry Sector: Bike
Job Categories: Retail - Sales
Company Type: Retailer
State: TX
City: Dallas, TX
Country: United States
Required Experience: 0 - 1 year
Job Type: Full Time
Salary: Starts at $15/hr; depends on experience
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within: 25 miles
Job Description & Requirements
Bike Fitters are an integral part of the sales and athlete satisfaction team at Playtri. Playtri Bike Fitters are expected to have reasonable knowledge of cycling and/or triathlon, and minimum six months prior bike fitting experience. Playtri Bike Fitters use both static and dynamic assessment techniques to facilitate appropriate bicycle adjustments to improve athlete comfort and performance, and are also expected to become familiar with our Fit First process to assist customers in selecting new bicycles appropriate to their experience, abilities and goals. When not doing fits, fitters will be expected to contribute on the sales floor or as needed within the facility. Professionalism and a strong desire to educate and assist athletes are a must.
Bike Fitter Responsibilities:
Manage day-to-day fit scheduling (online scheduling provided)
Manage billing/payment for fits (online and in-store payment options
available)
Provide timely and professional customer communication
Perform both static and dynamic fit assessments (training provided in
Retul system as needed)
Adhere to Playtri bike fit principles
Make basic adjustments to bicycles as needed during fits (mechanics
available for complex adjustments)
Become reasonably familiar with Playtri bicycle inventory to assist with
the Playtri Fit First process
Keep fit studio clean and organized
Communicate with inventory team to purchase necessary tools/small
parts for the studio
Assist with bike and other retail sales when not engaged in paid
fittings
Perform sales, refunds and exchanges in the current POS system
Become familiar with and adhere to Playtri retail policies
Contribute as needed within the facility when not engaged in fits