Job Skills Instructor - Bike Shop
Posted by GoodTurn Cycles on 06/11/2021
Job Basics
Industry Sector: Bike, Outdoor
Job Categories: Operations, Outdoor Education, Retail - Management- Staff
Company Type: Accessories, Apparel/SoftGoods, Events, Intern, Recreation, Retailer, Retail
State: CO
City: Denver & Littleton
Country: United States
Required Experience: 1 - 3 years
Contact Name: Adam Taylor
Job Type: Full Time
Salary: $17 - $19/hr
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Job Skills Instructor The Job Skills Instructor will assist in the operation of our job training program in our full service electric bike shop. This individual will maintain relationships with partner organizations, recruit new interns, onboard and train new interns, and engage with graduated interns. The Job Skills Instructor is delegated job training duties from the Job Skills Program Coordinator. This role will initially train in our Littleton location, but will work more permanently in the GoodTurn Cycles Denver location. Duties and Responsibilities: Lead instructor for interns Job training program curriculum update / creation Interview potential interns for training program Provide intern feedback to job organizations (SWAP, etc) Bill partner organizations as appropriate Maintain organized Intern documentation (applications, review, etc.) Create schedule for interns & mentors Create weekly/bi monthly internship update email Work with / train interns Develop and enrich Job training program - Provide customer service over the phone Maintain cleanliness / order of shop floor Maintain high sales ability Check work email at beginning / end of shift Provide team with week-end email summarizing open items - Assist in performing repairs on customer bikes Assist in maintaining rental fleet Assist in building new bikes for retail - Assist in developing, monitoring & maintaining quality control systems for rentals Assist in generating blog posts for GTC website Staff local events - Liaison between GTC CO job training and Executive Dir Inform employees of new policies & procedures for job training program Education/Experience: Bachelor’s Degree Experience working with youth Experience in bicycle mechanics a PLUS Project management experience a PLUS Skills and Traits: High mechanical aptitude Ability to effectively communicate bike problems to customer Enthusiasm, high energy level, confidence, resourcefulness Strong verbal communication skills Strong leadership and team working skills Strong record keeping skills Ability to effectively present information and respond to questions from employees and upper management Ability to work in a dynamic, multi-functional, multi-cultural environment Physical Demands: Able to sit or stand and walk throughout the scheduled work shift Must be able to ride a bike Must be able to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Able to lift and/or move up to 70 lbs Typical Working Days / Hours: 8 hrs/day 5 days/wk Primarily Tues-Sat
Job Benefits: 30min/day of Personal Care Time Company Health Care 10 days of Paid Time Off 5 days of Personal Time Off (mental health days, bereavement, sickness, etc) Paid Holiday Closure (12/24 - 1/1)
About GoodTurn Cycles
GoodTurn Cycles is a nonprofit social enterprise dedicated helping people achieve better health and providing job training to young people. Our shop specializes in sales, rentals and tours of electric bicycles (e-bikes), and repairs for all bikes.
GoodTurn Cycles is home to a job training program for young people with barriers to employment. Our paid internship program takes our interns through a bicycle mechanics, customer service and mentorship curriculum in which we develop transferrable basic employability skills. Although we have dedicated staff to perform the training, all employees have the opportunity to have a positive impact on our interns through mentor engagement and supplementary training.
