Posted by Rajeff Sports, LLC on 01/22/2025

Job Basics

Industry Sector: Fishing

Job Categories: Customer Service, Ecommerce Management

Company Type: HardGoods/Equipment

State: WA

City: Woodland

Country: United States

Required Experience: 0 - 1 year

Contact Name: Jarrod Black

Job Type: Full Time

Salary: $24-$26hr DOE

Required to Relocate: No

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 50+ miles

Job Description & Requirements

 

Now accepting applications for a “Customer Service/Warranty Repair” position

Rajeff Sports, LLC is a dynamic, growing fly fishing distribution company currently accepting applications for an upcoming assistant shipping clerk position.

General Position Summary:

This position will be responsible for entering dealer orders via email and phone, managing our Pro Portal applications, and assisting customers to resolve warranty/repair claims.  Employee will also assist consumers and dealers with technical product questions related to fly fishing.  Additional duties could include assisting with general office and warehouse duties, marketing and media efforts, and product development.

General Duties:

• Entering Orders from Dealers/Guides/Warranty via email, phone and online portal.
• Answering technical questions via phone and email
• Helping consumers with warranty/repair questions and resolution
• Website updating
• Approving potential Pro accounts (Guides/Key Employee/Casting Instructors)
• Working with Management and our Marketing team to come up with fresh ideas or provide marketing text and images.
  

Specific Job Skills:

The position requires computer skills, including the use of Microsoft Word, Excel, and Outlook, as well as the ability to use QuickBooks.  Organizational skills and the ability to prioritize workload in a dynamic environment is a must.  Mental activities will include decision-making, interpersonal skills, teamwork, problem solving, creativity, self starter, and basic math. Experience with Photoshop and website building software is a plus but not required.  Good communication skills via phone and email are a must. 

Position is Full Time – M-F; 8:00-4:30, currently located in Vancouver, WA but moving to Woodland, WA in late winter 2025.

We are looking for someone with a positive attitude who enjoys a fast paced job environment and has good communication skills, that can work independently.

Compensation:

Starting hourly wage of $24-26 DOE with a trial period of 90 days. We provide annual raises. In addition to State required benefits, we provide a comprehensive package of additional benefits which we can discuss during the interview.

About Rajeff Sports, LLC

Rajeff Sports is a small company of fly anglers based in Vancouver, WA.  The brain-child of Tim Rajeff, we opened our doors in 2001 with the goal of making quality fly fishing products available to everyone.  Today, the company is owned by long-time employees Jamie Hixson and Jarrod Black.  We distribute Echo Fly Rods and AirLock indicators all over the world.