E-Bike Rental Associate

Posted by Whittaker Mountaineering on 04/11/2025

Job Basics

Industry Sector: Bike, Outdoor

Job Categories: Retail - Bike Mechanic - Ski Technician

Company Type: Apparel/SoftGoods, Gym/Outfitter, HardGoods/Equipment, Service

State: WA

City: Ashford

Country: United States

Required Experience: 1 - 3 years

Job Type: Seasonal Full Time

Salary: $18-$24 DOE

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 10 miles

Job Description & Requirements

Job Type: E-Bike Rental Associate

Whittaker Mountaineering | Ashford, WA

Employee Housing with employement

Job Type: Full-time Seasonal Hourly Wage: $18.00-$24.00

DOE

Date Range: April to End of September of 2025

Whittaker Mountaineering (WM) is a specialty outdoor retail and rental store located six
miles outside of Mt. Rainier National Park in Washington State (MRNP). WM is the
outfitter for RMI Expeditions (RMI), www.rmiguides.com, one of North America’s largest
Mountain Guide Service. WM is located at Rainier BaseCamp and serves the needs of
hikers, climbers, bikers, and park visitors.
Whittaker Mountaineering is hiring a Seasonal Bike Mechanic/Rental Fleet Associate to
keep our Giant peddle-assisted e-bikes dialed and support a great rental experience for
customers. This full-time, seasonal role blends technical service, customer support, and
fleet coordination.

Desired Skills:
- 1+ years of professional bike shop experience
- E-bike servicing and diagnostics experience
- Confidence with drivetrain adjustments, brake bleeds, and suspension setup
- Excellent communication skills, team player with a customer-first mindset

Job Description:
Rental Fleet Operations:
- Clean, inspect, and tune rental bikes between rides
- Charge e-bike batteries, check tires, make adjustments as needed
- Set suspension and cockpit fit to customer specs
- Track fleet condition, pull bikes from rotation when needed
- Enter check-in/check-out info in rental software
- Assist with other rental products (hike/climb) as as needed

Customer Setup & Support:
- Walk customers through waivers and bike features

- Provide local trail tips and gear recommendations

- Provide excellent customer service

Service Support:
- Build new bikes for the sales floor (early season)
- Inspect rentals for damage and create repair work orders
- Assist in service and on the sales floor during peak times
- Maintain organized workstations and rental areas

Benefits
Opportunity to work in a team environment with fellow outdoor enthusiasts
Mountaineering Snow School with RMI Expeditions
Opportunity to climb Mt. Rainier with RMI (during climbing season May-September)
Use of outdoor gear from the Rental Shop at no charge
30% Off In-store purchases (does not apply to used or sale items)
20 % Off Rainier at BaseCamp Bar and Grill and Whittaker’s Bunkhouse Café
Low-cost and on-site employee housing available

About Whittaker Mountaineering