Service Writers, Techs and Bike Builders
Posted by Wheat Ridge Cyclery on 01/24/2022
Industry Sector: Bike
Job Categories: Retail - Bike Mechanic - Ski Technician
Company Type: Retailer
City: Wheat Ridge
Country: United States
Required Experience: 1 - 3 years
Contact Name: Doug Bittle
Contact Phone: 303-424-3221 x722
Job Type: Full Time
Required to Relocate: No
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
Founded in 1973, Wheat Ridge Cyclery (WRC) is an acclaimed and highly regarded industry leader. With an emphasis on legendary customer service, comprehensive knowledge and professional expertise, WRC is currently seeking career-oriented, passionate people to join our team of cycling industry professionals. Our 30,000 sq. ft. shop that employs over 60 talented bike people wants to hear from you!
Service Writers are solely responsible for check-in/out, diagnosing issues and selling service packages. Service Writers must be very knowledgeable in the wide range of current and older componentry, including:
· Road and Mountain bike drivetrains
· Braking systems
· All other bicycle systems of various technological eras that will be encountered in a diagnostic format.
Dynamic personality, positive attitude, professionalism and a proven ability to provide customers with best-in-class service. This is a very busy, high-volume service department. The ability to provide engaged and thorough care and empathy for each and every customer is key to the success of the department and to the continued high esteem we enjoy in our market. Listening closely and providing a legendary customer service experience are mandatory!
The WRC Service Lab is paradise for the discriminating bicycle mechanic, featuring 16 full-service bays, dedicated wheel building department, and a fully outfitted, dedicated mountain bike suspension service room. This is bicycle mechanic heaven!
Builders are responsible for the assembly of new bikes for sales floor.
WHAT YOU BRING
A developed and sincere passion for cycling in any discipline is a must. Culture is important at WRC. We strive to provide a safe place to work and a fun place for our customers to shop. Every employee at WRC is measured by these Core Values:
WHAT WE OFFER
Flexibility, benefits and a professional, friendly environment of like-minded cyclists awaits. Denver offers 300+ days of sunshine annually, with a cyclocentric culture offering a wealth of resources for every cycling discipline.
COMPENSATION AND BENEFITS
- Hourly pay range:
- Service Writers, $18 - $21/hr
- Service Techs, $18 - $21/hr
- Bike Builders, $16 - $18/hr
- Monthly sales-goal based bonuses up to $1,200
- 401(k) investment plan with an employer match up to 4%
- Employee purchase discounts
- Vacation and holiday pay*
- Health and dental benefit plans*
- Personal demo bike allowance*
- Aflac supplemental insurance*
* after meeting eligibility requirements
About Wheat Ridge Cyclery
Since 1973, Wheat Ridge Cyclery has been dedicated to the sport of cycling and all it encompasses. Our devotion to cycling shines through in our commitment to providing complete customer satisfaction through unparalleled service, expert advice and a unique bicycle shopping experience.We offer a vast selection of state-of-the-art products coupled with over 200 combined years of industry expertise, custom fitting, unequalled mechanical prowess and a genuine caring smile for all who visit